Delivery & Refund Policy

Delivery Policy

The product being sold is virtual currency (Coins) inside the Asthoria Verse mobile application.
Once a payment is successfully completed, coins are delivered instantly to the user’s in-app wallet.
Coins have no physical shipment, no cargo, and no physical delivery.

Refund Policy

Because coins are digital and consumed instantly, purchases are non-refundable unless required by law.
In case of technical problems (double charging, failed delivery, etc.), users may contact support, and our team will investigate and resolve the issue.
If a refund is approved, it will be returned to the same payment method.